Job Information
Insight Global SaaS Implementation Business Analyst in Austin, Texas
Job Description
We are looking to hire a Senior Business Analyst to join our Professional Services Division. As a Senior Business Analyst, you will work on prestigious projects and closely work with the customer, project managers, developers, quality engineers, trainers, and other core team members to execute projects effectively. Your business acumen, communication, documentation, and analytical skills will be critical to project success.
Responsibilities Will Include:
* Being one of the key liaisons between the customer and teams
* Driving business requirement workshops with customers and document business processes
* Mapping customer business process to products
* Developing solutions to solve customer problems
* Maintaining customer expectations on what's in-scope for the project and what's out of scope
* Maintaining Requirements Traceability Matrix to ensure contracted scope is delivered
* Working with customers and internal teams to develop and document system designs
* Creating detailed functional specification documents and obtain sign off from customers
* Translating the functional specifications to executable PBIs and work with Configuration teams to develop the solution
* Demo system progress (Sprint Reviews) to the customer to validate configuration is on track
* Driving user acceptance tests and enable user adoption by working with customers and end-users
* Supporting UAT and Training
* Adhering to delivery and project management methodologies
* Helping identify and mitigate project risks
* Facilitating change management in partnership with our customers
* Travel up to 10% annually
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
5+ years of BA experience
Experience in SaaS product implementation
Experience implementing enterprise-level software for external customers
Bachelor's Degree Certifications (CBAP or CCBA)
Master's Degree
Background in infrastructure management, capital project planning, or government agency work
Knowledge of Railway Transit/Transportation/Construction industry
The range for this role is 100-118K based on experience level. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.