Job Information
Insight Global Junior Tech Writer in Bethesda, Maryland
Job Description
Position Summary/Overview:
Seeking a Technical Writer/Editor for a project at a large government support organization. The successful candidate will work with our IT managers, engineers, technicians, and the client to ensure the expectations of both parties are fulfilled in a timely, cost-effective manner.
The Technical Writer/Editor key responsibilities are as follows:
* Assist in managing, writing and/or editing technical documents, business proposals, reports, user manuals, briefings/presentations, functional descriptions, system specifications, user guides, special reports and other deliverables to meet the program requirements.
* Develop outline and drafts for review and approval by technical specialist and project management ensuring final documents meets the program requirements.
* Research and gather technical/background information for inclusion in program documentation and deliverables.
* Consult/research relevant sources, library resources, technical/financial documents and project personnel to obtain the necessary information to ensure all program guidelines and deliverables are met.
* Build and maintain various user aids such as online videos, presentations, guided tours, technical guides for existing and new applications/systems.
* Learn existing and new concepts and communicate the information succinctly to relevant personnel.
* Develop techniques to track and evaluate the understandability and effectiveness of all information created and distributed to the client via some type of feedback system.
* Monitor metrics on training materials for identification on areas for improvement and create a report for the relevant authority.
* Perform the role of an editor for evaluation/editing of all technical or training documents produced by other team managers.
* Manage regular reviews of technical documents to ensure currency and accuracy.
Contract to Hire
Pay: 18-20h
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Qualifications:
Must be detail-oriented, organized, and can work under tight deadlines.
* Experience with written documentation with focus on document management, development, editing and presentations.
* Strong understanding of owning an end-to-end document creation process.
Required-
* Excellent written and verbal communication skills with the ability to communicate to leadership, peers and subordinates.
* 6 months- 1 year progressive experience providing clear writing and editing
* Understanding of Microsoft (MS) Office (Word, Excel, PowerPoint, SharePoint, Outlook), Adobe Desired:
* Understanding of MS Teams, Google meet, Remedy/ServiceNow, software deployment (SCCM), Active Directory, Citrix.
Education:
* Associate degree in Computer Science, Engineering. Or Bachelors in Journalism, English or Communication with 5+ years' experience as a Technical Writer. Years of experience may be substituted for AA degree
* HDI institute certifications
* ITIL4 Cert null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.