Job Information
Insight Global On-Site Audio Visual A/V Technician in Camden, New Jersey
Job Description
Maintain and troubleshoot A/V systems including Neat/Polycom devices, speakers, monitors, whiteboards, Neat pods, Crestron schedulers, touch panels, and Microsoft Teams Rooms (MTRs).
Ensure operational functionality of all A/V equipment in various conference rooms and spaces, promptly addressing any issues.
Update and manage tickets within ServiceNow.
Provide excellent customer service and support to approximately 300 employees at the location.
Work proactively to identify and resolve potential A/V issues before they impact end-users.
Collaborate with the installation team and report directly to the Helpdesk and Manager team in Wall, NJ.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Fresh graduates in IT through - to any experience level are welcome; ambition, passion, and a proactive attitude are a MUST
Knowledge of A/V technology and equipment is essential
Must know Servicenow ticketing system how to enter, close, and maintain tickets
Organizational skills and the ability to respond promptly to customer needs. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.