Job Information
Insight Global Patient Access Representative in Camden, New Jersey
Job Description
A large healthcare client located in South NJ is looking to hire a Healthcare Patient Access Representative to their Patient Access Team. This person must be comfortable working in a fast paced/metrics based inbound call center environment. This person will be responsible for taking only inbound calls. Upon starting the role they will start in the intake team transferring patient calls, cancelling appointments, and answering patient questions. Once acclimated into the role this person will have the opportunity to transfer into a scheduling role where daily responsibilities will include but not limited to; scheduling patients appointments, insurance verification/authorizations and updating patient information into EMR (EPIC) all while maintaining a high level of customer satisfaction.
SHIFT/HOURS: (no flexibility)
Monday-Friday
8am-5pm
Position is 5 days a week onsite (NO hybrid or remote work)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
1+ years of healthcare/medical administration experience
Experience scheduling appointments and performing insurance verification
Experience working with EMR's (epic preferred)
Proficient within computer literacy/ technologically advanced
Comfortable working in a fast paced call center environment Epic
Inbound and/or outbound call center experience
Associates and/or Bachelors null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.