Job Information
Insight Global Sr Systems Analyst - Koerber in Columbus, Ohio
Job Description
* Responsible for elicitation, analysis, and documentation of business requirements.
* Documents current business processes and models to define requirements and/or gaps.
* Partner with the Product Manager/Owner to understand upcoming work based on product backlog and roadmap and break down projects into epics and user stories.
* Evaluates the impact of potential software and process changes on business processes.
* Specifies functional and technical solutions, performs configuration, and implements enhancements and projects.
* Develops configuration workbook and obtains approval from product manager and/or business owners.
* Leads Koerber WMS deployments at new facilities.
* Customize and configure Korber WMS using SQL, Advantage Architect, and Page Editor.
* Understands product and technology roadmaps and articulates the team's immediate and near-term priorities.
* Collaborates with technical leaders to design integrations, eliminate tech debt, and improve or modernize the technical architecture of the WMS application.
* Designs test cases that ensure that implemented solutions function while minimizing disruptions to business operations.
* Trains and mentors other team members to develop their Koerber technical skills.
* Supports and trains QA team members responsible for testing Korber WMS.
* Monitors Korber WMS application and database performance and implements improvements.
* Investigate production incidents by querying the databases, reviewing log files, inspecting JSON/XML messages, etc.
* Identifies and fixes the root cause of recurring incidents.
* Creates ad hoc reports and dashboards using application data and other sources to provide visibility to the health of the Koerber application.
* Provides relevant application and system logs to Koerber to assist in resolving more complex issues.
* Ensures Korber releases are tested and implemented.
* Sets documentation standards, reviewing and providing feedback to other team members.
* Conducts system demonstrations and training sessions for users and IT analysts.
* Escalates issues to the Vendor, overseeing their work to ensure quality and adherence to SLAs.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
* General understanding of Supply Chain concepts and warehouse operations.
* Experience explaining complex technology concepts/decisions to both technical and non-technical audiences.
* 4+ years of experience with the WMS Koerber.
o Experience with advantage architect, Page Editor, and deployments
* 4+ years of experience with Jira and Confluence.
* 4+ years of experience using SQL and other tools to query databases.
* 1+ years of experience with Postman or equivalent tool to review JSON/XML payloads. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.