Job Information
Insight Global Desktop Technician in Eagan, Minnesota
Job Description
One of Insight Globals largest Chemical Manufacturers is seeking to hire a Technical Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team that will assist cliental directly with mechanical issues with their Appliances (dishwashers). If a solution cannot be found, then the person will escalate the issue to the Field Tech Representative. Solutioning of issues may occur over the phones, video, email, or even Teams. In the future this role will expand into more technical analysis of data and problem solving of individual IOT devices. A person seeking to begin their career with an phenomenal fortune 500 company and who is dependable, customer centric, will be a great fit for this role.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Experience in a Helpdesk/Retail/Customer facing role
Can include internship work
Completed IT Bachelors Degree
WILL WORK Hybrid Eagan Model
Great Communication and Personality Experience in a Tier 1 Helpdesk environment
Experience with Mechanical issues null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.