Job Information
Insight Global SAP Business Analyst in Greensboro, North Carolina
Job Description
The primary duties of the Digital & Technology Business Systems Analyst are the overall management of the Service Provider for specific application areas. It includes the facilitation of information flow between business partners and Insight Global's client's service providers, assistance in providing solutions to incidents, identification of business requirements for the resolution of incidents, and monitoring and managing the SLA's and deliverables from Insight Global's client's service providers.
This individual has a high level of initiative, can work independently or as a member of a team with little supervision and may lead a team. They can understand, contribute to, and document business and functional requirements, application designs, data flows, process flows, and test plans. They follow a consistent and flexible process to gather data, analyze data, and document deliverables. They heavily interact with project teams, development teams, business partners, and various levels of management.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Years of Related Professional Experience: 5-10 years
Educational/ Position Requirements:
* BA/BS in Business Administration, computer science or related field
* PkMS, Labor Management & Other Manhattan Products Functional/Technical Knowledge
* SAP GRC, SOLMAN & CHARM
* Functional/Technical Knowledge of one of more application in the portfolio
* Prior Database/Programing experience required.
* Ability to set technical standards/participate in technical reviews, enforce & adapt new/enhance existing processes.
* Experience with Center of Excellence
* Outsourcing experience preferred.
* Experience working within a Global Service Delivery model.
* PMI and/or ITIL certification preferred.
Functional/Technical Skills
* SAP OTC Functional knowledge
* Experience in troubleshooting and resolving complex system issues in SAP OTC/SD (preferably SAP s/4 HANA Fashion)
* IMG configuration of the OTC module and cross-functional touch points for MM/PTP, FI, MDG, DTC
* SAP AFS preferred but not required.
* ABAP Debug of programs/programing is desirable.
* IDOCs/ALE including partner profiles/IDOC structures/processing code with an understanding of middleware and interfacing.
* SAP EDI Knowledge desirable
Experience
* 5-10 years of experience working with one of more of the application in the portfolio
* 5+ years of experience in ITIL v3
* Experience with OLTP & Batch processing
* Experience in working with a managed service model. * Application related certification a plus
* Knowledge of Service Now experience a plus.
* Experience operating in a center of excellence a plus.
* Experience with Dev-Ops a plus null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.