Job Information
Insight Global IT Project Coordinator in Houston, Texas
Job Description
Insight Global is looking to hire a Technical Specialist for their client in private equity. The Technology Specialist will be responsible for overseeing and managing our firm's technology infrastructure, ensuring the seamless operation of our network systems. Reporting directly to the CFO, this pivotal role plays a critical part in optimizing our technology solutions to support our business objectives. In addition to providing exemplary customer service to our internal stakeholders, this role will also entail the strategic management of our primary technology outsourcing vendor, ensuring effective collaboration and the delivery of high quality services.
Responsibilities:
Oversee the management and maintenance of our firm's technology infrastructure, including hardware, software, and network systems.
With our external service provider, manage IT service delivery to ensure efficient and effective operations.
Lead the firms cybersecurity program in collaboration with a Third party vendor.
Proactively identify and address IT issues, troubleshooting technical problems, and providing timely resolutions while delivering exceptional customer service.
Identify IT security risks and develop mitigation plans.
Assist in developing and enforcement of security procedures.
Manage relationships with external vendors and service providers to ensure quality service delivery and cost effective solutions.
Ensure compliance with IT policies, procedures, and regulatory requirements while maintaining a focus on delivering superior customer service.
Support the procurement process, including equipment and software purchases, from start to finish, including vendor assessments and contracts.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Bachelor's degree in IT, computer science, or related.
4+ years of experience in IT service delivery.
Experience supporting/managing an MSP.
Strong technical skills to troubleshoot and manage network systems, hardware, and software.
Excellent customer service and ability to implement solutions. - ITIL, CompTIA, or Cisco certification.
Experience in the financial services industry.
Experience supporting an MSP. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.