Job Information
Insight Global Remote Client Success Associate in Lexington, Kentucky
Job Description
Insight Global is seeking a remote Client Success Associate to join a client of ours in the Fundraising Consultant space. We are seeking someone who will work 26-32 hours per week for a 5 month contract.
Responsibilities will include, but not be limited to:
* Managing a shared support inbox, triaging items in that inbox, and escalating to the appropriate party.
* Internal communication across multiple teams. You will collaborate with Senior Consultants and Operations teams to ensure proper communication with their clients and ensure that all clients are set up accurately and successfully in the CRM.
* Working in HubSpot to set up and onboard clients, creating cohorts, and creating users in the CRM.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Requirements:
* 2-7 years of experience working within a CRM (HubSpot, Salesforce, etc.)
* Previous experience working in a remote environment
* Strong attention to detail and ability to be task-oriented
* Ability to communicate across senior-level employees Plusses:
* Experience inputting information into HubSpot
* Experience with B2B or SaaS companies null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.