Job Information
Insight Global TS/SCI Systems Administrator in Lorton, Virginia
Job Description
Insight Global is seeking a Systems Administrator to support a DoD program in Lorton, VA. We're building a dynamic engineering team with a real-world cyber mission focus. Seeking Systems Administrators who are highly motivated to put their knowledge into play developing, deploying and maintaining advanced, complex operational networks. Our client can pay anywhere from $55 - $75/hr. Job responsibilities include:
* Perform duties as the onsite Tier 2 Field Service Rep (FSR).
* Conduct 24/7/365 event management; receive and review escalated problem reports/issues/service health questions via Jira ITSM; process calls, emails, and in-person reports of problems, issues, and incidents from lower tiers.
* Confirm details, collect missing information, create/revise/update service request in Jira ITSM.
* Assess, categorize, prioritize service incidents/issues; assigned by Tier 0-I analysts for resolution.
* Provide resolution updates, End User Account Reports, System Usage Reports.
* Create/Update/track tickets and apply rule-based automation for escalation from received information from alerts, tools, Service Desk, End Users, CFTs, etc. Jira ITSM to track metrics or during the process of deploying releases from CFTs if encountering any issue not resolved by reverting a release and returning system to normal operating conditions
* Update maintenance
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
* Top Secret w/SCI eligibility
* Bachelor's Degree in Information Systems Technology, Computer Science, Engineering, or related field
* Six (6) years of work experience building, managing and maintaining IT systems in a production environment or in lieu of education ten (10) years of experience.
EXPERIENCE REQUIRED:
* Experience with systems/equipment installation, configuration, implementation, and validation of installation of components. Components include but are not limited to: Microsoft (current Version) Hyper-V Manager, Microsoft's System Center monitoring components/methods, Mass storage arrays and servers, Dell Open Manage essentials
* Experience authoring and utilizing scripting languages, mainly but not limited to PowerShell, to automate tedious, repetitive, and/or error prone tasks related to installation, configuration, and management of IT systems and services
* Experience with the installation and management of systems via hypervisors and virtualization sub-systems
* Experience supporting a variety of networking, storage, virtualization, and other components that may span across multi-generational deployments
* Experience evaluating effectiveness of existing technologies on site, and considering emerging technologies
* Experience maintaining on premise cloud (examples: Azure, AWS, OpenStack) infrastructure systems
* Experience adding, configuring, and managing Roles and Features on Microsoft Server (current Version) including but not limited to:
* DHCP Server
* DNS Server
* File and Storage Services * Microsoft (current Version) Storage Spaces Direct (S2D)
* Microsoft (current Version) Failover Clustering
* Microsoft's System Center monitoring components/methods
* Containers
* Data Center Bridging
* Group Policy Management null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.