Job Information
Insight Global Pharmacy Operations - Sr. Manager in Markham, Ontario
Job Description
Insight Global is looking for a Senior Pharmacy Operations Manager. This leadership position involves overseeing processes, controls, reporting, and personnel management. The ideal candidate combines strong leadership skills with a performance-driven mindset. They will optimize technology and infrastructure to achieve growth goals, financial strength, and operational efficiency.
Duties and Responsibilities:
Lead and develop a high-performance operations team to achieve leadership excellence and operational success.
Oversee daily pharmacy operations, ensuring workflow efficiency and compliance with legal standards.
Cultivate a culture of accountability and performance within a team-oriented environment.
Act as a key player in driving the business forward, meeting objectives for sustainable financial growth.
Recruit, mentor, and evaluate pharmacy staff to maintain service quality and safety.
Implement quality assurance protocols and customer service excellence to foster positive client relationships.
Liaise with cross-functional teams, healthcare professionals, and suppliers to improve pharmacy services.
Manage financial aspects, including budgeting, cost control, and revenue enhancement.
Spearhead operational strategy design and process improvements for long-term business viability.
Conduct complex analyses to guide decision-making, ensuring productive outcomes and strategic growth.
Champion change management, risk mitigation, and project ownership to optimize business performance.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
10 15 years of leadership in pharmacy operations, with a strong grasp of industry regulations and best practices.
Demonstrated ability to lead effectively, communicate clearly, and solve problems in a dynamic healthcare setting.
Skilled in using pharmacy management software and adapting to technological advancements.
Experience working with other divisions such as Customer Support and Call Centers
Experience with budgeting, inventory management and pharmacy operations
Education:
Masters degree in Business Administration or a related field.
Professional certification in pharmacy management or a similar discipline. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.