Job Information
Insight Global Customer Service - Provider Recruiter in Mason, Ohio
Job Description
An employer in the Mason, OH area is looking for a Customer Service Representative to specialize in provider recruiting for a contract role. This person's daily responsibilities include, but are not limited to the following:
Joining a project where a vision insurance company is taking over as the new provider for hundreds of accounts
Making outbound calls to these accounts to see if they would like to continue and join in using this vision insurance company as their new provider
Sending out email blasts
Facilitate signing and processing of provider contracts
Tracking contracts using Excel spreadsheets
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
3+ years professional call center/over the phone experience
2-3 years of experience within customer service for the health care industry specifically with providers (previous work experience should come from companies similar to Anthem or United Health or working for large Hospital)
Incredible phone presence and strong customer service skills
Strong knowledge of Excel (vlookup, pivot tables, etc)
Good written communication skills
Experience with making OUTBOUND calls
Strong critical thinking Network Management
Bachelor's degree
Sales experience in the health care industry null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.