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Insight Global Project Manager in Middle River, Maryland

Job Description

A client of Insight Global is looking for a Project Manager to sit hybrid out of Middle River, MD (3 days a week onsite). This candidate will be responsible overseeing delivery and timeline of the implementation of a new CRM. They will act as a liaison between the vendor and internal teams. They will need to be a good communicator and work efficiently on their own.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

- Bachelors Degree

- Experience managing a large project, preferably a CRM implantation within a contact center or helpdesk

- Experience tracking the timeline of a large project

- Knowledge of software development

- Experience working as a liason between a vendor the internal team including IT, engineering, contact center team

- Must be a team player - Launching a new CRM vendor

- Experience with SAP

- Experience working in an agile environment null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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