Job Information
Insight Global Bilingual Servicing Analyst in Montreal, Quebec
Job Description
Insight Global is looking for a Servicing Analyst to join the team with one of our large banking clients in the downtown Toronto area on a 1-year contract. The successful candidate will be responsible for the following:
Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner.
Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met.
Addresses customer services issues according to established parameters, escalating as required
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
Executes routine tasks such as service requests, transactions, queries etc. within relevant service-level agreements
Investigates and addresses specific customer issues
Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required
Supports the development of tools and delivery of training focused on delivering business results
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting
Collaborates to execute loan servicing and monitoring requests
Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
1-3 years of a relevant experience and post-secondary degree in a related field of study desirable or an equivalent combination of education and experience -- Commerce or Finance
Bilingual - fully fluent in French and English
Experience dispersing money via direct transfer, wire transfers, SWIFT, or other methods
Ability to calculate fees and interest
Knowledge and understanding of the business unit's products and services, processes, and controls
Knowledge of standard desktop applications and department systems and applications
Strong communication skills both written and verbal
Ability to manage time effectively and prioritize tasks
Self-starter with an eager attitude to learn and grow in an exciting and fast-paced work environment
Ability to work Monday to Friday, 11am - 7pm EST. Experience working in a banking or enterprise-level financial institution
Experience working on LoanIQ
Exposure to syndicated loans
Experience in corporate and commercial lending and loan servicing null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.