Job Information
Insight Global REMOTE - Product Manager in Morristown, New Jersey
Job Description
Day to Day
Insight Global is looking for a Product Manager to join one of our largest contact center clients and sit fully remote. This person will be joining the Solutions and Technology Team focusing on Hybrid Cloud API solutions and overseeing a specific set of Innovation Software and Professional Service offers. They will be responsible for taking those offers from conception to market launch and to leverage commercial strategies that drive adoption of new offers in the market globally. This is hybrid role of both Product Management and Offer Management. This role will be accountable for overall strategic planning and management needed to design, develop and deliver software and services to the market and manage them through their lifecycle.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
7+ years of experience in Product Management and launching new SaaS offers in the large enterprise market space
7+ years of experience working in the communications software industry, specifically contact center and unified communications
2+ years of experience working with AI integrations to communications applications
Understands technical integrations across multiple platforms and technologies including CCaaS, SaaS, 3rd party, SDK's and API's, AI
Previously worked with cross-functional stakeholders, such as product & program management, marketing, services, sales, legal, finance, and go-to-market teams so that the offer is a holistic solution for customers and absorbed quickly and successfully in the market * Experience in Professional Services Offer Management
Google AI and CCAI experience a plus
Advanced degrees null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.