Job Information
Insight Global IT Systems Assistant in New York, New York
Job Description
A client of Insight Global is seeking an IT Support Specialist to help support their faculty, staff and students in Manhattan, NY. This position is a 6-month contract with ongoing extensions, and the hours are 7:30-3:45pm EST, Monday-Friday. The pay range for this position is between $25-31/hr depending on experience.
Responsibilities include:
To provide UNIS staff, faculty, students and parents with the first line of clear and
professional technical support in a variety of ways, including but not limited to in person,
phone, and video support.
To provide instructional assistance in both academic and non-academic areas as pertains
to technology equipment, software and related services.
To install and maintain technology equipment under the management of the
Information Technology Department.
To assist with technology equipment under the management of other departments as
guided by the Information Technology Department's annual goals and objectives.
To assist the other members of the Information Technology Department with the
installation and operation of software and web services, as well as the implementation
and administration of mobile device applications and infrastructure.
To assist when necessary on the installation and maintenance of the information
technology infrastructure, including but not limited to the network and server related
tasks.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
* Experience with laptop support and troubleshooting operating systems in MAC and Windows (Mac preferred over WIN)
* Experience with productivity suites (google workspace, Office 365, etc)
* Audio visual (A/V) experience -- (will be supporting classrooms - plugging in HDMI cables and troubleshooting TVs)
* Punctual, reliable, and great customer service orientation
* C+ or CompTIA certs major plus
* Experience supporting a school is a major plus null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.