Job Information
Insight Global Level 1 Support Technician in Northbrook, Illinois
Job Description
Insight Global is looking for Level 1 IT Support Technicians for one of its largest manufacturing clients in the Chicagoland area. This technician will be tasked with the primarily hardware support requests and dual monitor setups but will handle the occasional in-person/phone support requests. This technician will help with setting up the equipment and will need to have reliable transportation.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Must Haves:
* 3 years of IT Support experience
o Primarily hardware-based experience.
Setting up workstations, dual monitors, and stands
Configuring monitors
Refreshing old equipment
o Phone support experience.
Resetting passwords and troubleshooting software.
* Proficient with Windows OS and Windows 11
* Excellent communication and customer support skills
Plusses:
* Experience with mobile support. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.