Insight Global Jobs

Job Description

As a Site Infrastructure Engineer I, your primary focus will be supporting senior engineers on ongoing projects. Youll collaborate closely with the resort telecom and site infrastructure teams. Your responsibilities include working with circuits, routers, switches, and maintenance contracts. Hands-on experience with structured cabling is essential. Most communication within the team occurs over the phone or through remote fixes, so a strong phone presence is required.

Day-to-Day Tasks:

1. Project Support:

• Assist senior engineers with ongoing infrastructure projects.

• Collaborate on design, implementation, and troubleshooting tasks.

• Ensure project milestones are met.

2. Infrastructure Maintenance:

• Regularly inspect and maintain network equipment (routers, switches, etc.).

• Troubleshoot connectivity issues and resolve them promptly.

• Coordinate with vendors for maintenance contracts.

3. Structured Cabling:

• Handle structured cabling installations, repairs, and upgrades.

• Maintain accurate documentation of cabling layouts.

4. Remote Support:

• Provide remote assistance to resolve technical issues.

• Troubleshoot network problems remotely.

• Communicate effectively with team members via phone and virtual channels.

5. Emergency Response:

• Be available for urgent infrastructure-related incidents.

• Respond promptly to critical outages or failures.

6. Collaboration:

• Work closely with the resort telecom team to ensure seamless communication services.

-Coordinate infrastructure changes with other departments

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

• 1-2 years of hands-on structured cabling experience

    Certifications or training from Corning, Humble, or Com Scope would be best

• Experience creating network diagrams with Microsoft Visio

• Strong communication and phone presence

• Holistic understanding of networks and how they work together

-Cross-functional team experience - Ticket system experience- currently using ServiceNow but open to all

• Electrician apprenticeship

-Network background within construction industry null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.