Job Information
Insight Global OSS Engineer in Ottawa, Ontario
Job Description
As an OSS Engineer, you'll be responsible for ensuring the smooth operation of our network by designing, implementing and maintaining Operational Support Systems (OSS). Your role will be instrumental in optimizing network performance, enhancing efficiency, and ensuring a seamless customer experience.
Main Responsibilities
Design, develop, implement and enhance Operational Support Systems to monitor and manage Carrier Ethernet and IP customer services and network resources, ensuring optimal performance and reliability.
Work closely with vendors to evaluate and implement new OSS solutions and stay up to date with industry trends.
Review and approve design and development solution documents, internal and external test strategies, plans and scripts.
Develop and maintain accurate and up to date documentation of OSS requirements, configurations, processes and procedures.
Implement real time network monitoring solutions to proactively identify and resolve network issues, minimizing downtime.
Investigate and resolve complex OSS implementation and network problems, collaborating with cross-functional teams to implement effective solutions.
Develop and maintain automated scripts and tolls to streamline network operations and improve efficiency. * Implement and enforce security best practices to protect network systems and data integrity.
Analyze network performance data and provide insights for capacity planning and network optimization.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
3-6 years of experience in a similar role.
Demonstrated knowledge of design principles, and specifications for standardized and interoperable OSS.
Strong knowledge of network management protocols, including NETCONF/RESTCONF, gNMI, TMForum APIs, MEF LSO APIs, CloudEvents, OpenMetrics, Openflow, ONF TAPI, etc.
Strong knowledge of MEF Lifecycle Service Orchestration framework.
Hands on experience with OSS tools and platforms such as Netcracker Digital OSS, ONAP, Ciena Blue Planet, Amdocs, etc. * Hands on experience with Carrier Ethernet technologies, standards, and protocols.
Familiarity with TMForum Open Digital Architecture (ODA), Process Framework (eTOM) and Information Framework (SID).
Familiarity with Model-based systems engineering (MBSE) and/or UML. Previous experience with a Telco or Network Operator null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.