Job Information
Insight Global Field Technician in Rochester, Michigan
Job Description
Insight Global is looking for a Break Fix Technician to join a large healthcare company in Metro Detroit. This position falls within the deskside support group responsible for providing support to field users at hospitals, health centers, and outpatient locations and will be supporting a companywide technology refresh installation.
Troubleshoot & resolve PC hardware and software failures
Install net new PCs such as HP desktops & laptops within a Windows 10 environment
Provide end user support through Service Now ticketing system
$14/hr to $23/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of! employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
1+ years of break fix/field tech experience
Familiarity working within a Windows 10 environment
Knowledge of operating systems, PC hardware and software failures
Eager to learn & work within a team environment
Customer service experience CompTIA A+ certification
Hospital or healthcare experience
Service Now ticketing system experience
Degree or additional certifications null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.