Job Information
Insight Global HPC Software Support Engineer in Rockville, Maryland
Job Description
As an HPC Software Support Engineer, you will bridge the gap between our researchers and the computing resources. You will be one of the faces of our High Performance Compute (HPC) clusters to our client's research community who will rely on you to help them get their important research work done. You will focus on installing scientific applications, optimizing submission scripts and running jobs, and monitoring the health of client's HPC clusters; a 4000+ core HPC cluster that is GPU-focused and a 1,500+ core HPC cluster.
This position will pay between $50-72/hour with a target conversion salary range between $105,000-150,000. Compensation is based on experience and qualifications.
HOW AN HPC SOFTWARE SUPPORT ENGINEER WILL MAKE AN IMPACT:
- Work with a 4000+ core HPC cluster that is GPU-focused and a 1,500+ HPC cluster, including installing and supporting bioinformatics applications for a large and diverse research community with needs in genomics, cryo-electron microscopy, and AI/ML
- Monitor the portfolio of software applications and be proactive in planning upgrades and license renewals
- Monitor and report on cluster performance and generate data to show usage and trends
- Triage support requests from the research community and work with others in the Scientific Infrastructure team to resolve issues and complete service requests
- Collaborate with researchers to guide them in effective use of the HPC resources, such as job scheduler submission, data formats, and building data workflows
- Engage with researchers to understand their HPC needs to include data life cycle management, integration of scientific instruments to HPC, and storage capacity and compute requirements
- Provide input to the Scientific Infrastructure team leader for setting priorities for cluster operations, scheduling policies, resources needed, etc.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Required Experience: Minimum of five years of related experience
Education: BS/BA (or equivalent)
Required Technical Skills:
- Minimum of five years of experience with HPC technologies
- Experience with Spack package manager, including making packages from PyPi, R, Github
- Experience with Slurm job scheduling, including troubleshooting job status and optimizing submission scripts
- Experience installing and packaging GPU applications and optimizing job submission scripts that are used for ML model training, data mining operations, or high-res graphics rendering
- Minimum of four years of Python scripting experience
- Experience using Git to manage shared software configuration code
Required Skills and Abilities:
- Must be able to obtain a Public Trust
- Ability to translate technical concepts in HPC and research computing to scientists and other non- technical personnel
- Ability to determine meaningful metrics and usage data for leadership
- Ability to go onsite 1-2 days/week either in Rockville, MD or Hamilton, MT. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.