Job Information
Insight Global Remote Bilingual Outbound Sales Representative in San Francisco, California
Job Description
Insight Global is seeking a Remote Bilingual Outbound Customer Service/ Sales Representative for a client that is one of the largest telehealth network of registered dietitians in the country. The goal of this company is to help people make healthy changes to their lifestyle by meeting with Registered Dietitians virtually. This is a free benefit through their insurance, and your role will be to call eligible candidates who are referrals from active members to educate them on the client's services and the value of meeting with a Registered Dietitian. You will then sign them up for different packages and get them excited about starting to meet with the dietitian. You are the first point of contact that most people will have, so your ability to connect with people is crucial!
The main responsibilities include:
Make high volume outbound calls to potential new members and explain the benefits (an average of 100+ calls per day because they are on an automatic dialer)
Follow a call script without sounding like you are reading off of it- making it sound like your own and be engaging on the phone
Set up packages of appointments for the new members with the daily goal of getting 10-15+ new members signed up per day
Address any questions or concerns that members may have about tele-nutrition, and escalate any issues to the team leader, as needed
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Bilingual in English and Spanish
Must have reliable personal computer or laptop running Windows 11 OR the MacOS 12.7.4 or higher (company is no longer providing equipment)
Experience in a high-volume outbound calling role with the ability to make 100+ calls a day on an automatic dialer without getting burned out
Excellent communication skills, both written and verbal, with the ability to connect with individuals from diverse backgrounds
Ability to work independently but efficiently from home with the willingness to adapt- this is a start-up environment, and things are constantly changing! Experience with AWS ConnectPath and or any Automatic Dialing System
Prior experience supporting a startup company
Previous experience working in telehealth or a strong passion for health, wellness, and fitness null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.