Insight Global Jobs

Job Description

Role & Responsibilities:

* Contribute to technology projects and initiatives that support, expand, and manage our global technology capabilities at 6sense.

* Experience designing and supporting large-scale, technically complex solutions on the Salesforce platform.

* Collaborate with product owners, software developers, business users, and stakeholders to elicit and document requirements, analyze solutions, and ensure they meet business needs. Ensure project deliverables align with business requirements.

* Define, gather, and consolidate user stories identified during release planning.

* Configure Salesforce and deliver out-of-box solutions (declarative solutions e.g. flows, non-apex functionality; but can understand apex as needed).

* Support and foster the Agile development methodology

* Define Definition of Ready, Definition of Done and how your work fits into those definitions

* Ensure accurate and comprehensive documentation of systems, their respective integration dependencies as well as system/software dependencies

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Must Haves:

* 6+ years of relevant work experience at a high-growth, technology organization, preferably cloud-based (SaaS) product delivery

* 5+ years of experience as a business analyst providing technical support for Salesforce CRM

* Comprehensive Salesforce product knowledge and hands-on administration experience with Sales and Service Cloud

* Salesforce Certified Advanced Administrator and Salesforce Certified Business Analyst**

* Experience leveraging Salesforce to empower sales and operational excellence

* Experience eliciting and interpreting business and user requirements and providing IT solutions in a Business Analyst role

* Demonstrated analytical skills breaking down system and process problems and ability to partner with business users on recommend solutions

* Experience conducting and leading business requirement gathering sessions, decomposing abstract ideas into details, and identifying and communicating risks

* Demonstrated experience in working within an Agile team in a fast paced, technically challenging environment

* Excellent organizational, problem solving, troubleshooting, time management, oral and written communication skills Office Locations (either), must go in once a week:

SBC Baner

91 Springboard, Sadanand Business Centre (SBC), Pashan Highway Side Rd,

Baner, Pune, Maharashtra 411045 IN

Yerwada

91Springboard, Sky Loft, Creaticity Opposite Golf Course, Off Airport R Yerawada,

Pune, Maharashtra 411006 IN

Additional Notes:

* Needs to be technical/hands-on with Salesforce. They will be completing tickets.

* Both Salesforce SalesCloud and ServiceCloud is ideal, just SalesCloud is ok.

* If they don't have Salesforce Certified Advanced Administrator and Salesforce Certified Business Analyst, that's ok but it's a good screening question. Most important is that they have been a Business Analyst recently.

* Need to have experience mentoring others/informal leadership experience since they will be the most senior BA on their team.

* Must have worked heavily with US-based companies. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.