Job Information
Insight Global Level 1 Desktop Technician in Sioux Falls, South Dakota
Job Description
One of our Fortune 500 financial clients is looking for a Tier 1 Desktop Support Technician(s) to join their team on-site in Sioux Falls, SD. This person will be working alongside other Tier 1-3 technicians and monitoring their ticketing system. This person will also be responsible for the troubleshooting of passwords, video conferencing platforms, Cisco switches/firewalls/routers, Apple operating systems, and mobile devices including Androids and iPhones. This resource should also be familiar with the PC build-out process and be comfortable presenting to internal employees. This role is on-site 4-5 days per week in Sioux Falls, SD and remote the remaining days.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
3+ years of Desktop Support experience
Undergraduate degree in a related field (IT, Computer Science, Network Administration, etc.)
Experience working in a ticketing system environment
Troubleshooting experience (connectivity, password resets, video conferencing platforms, Cisco products, Apple operating systems, and mobile devices including Androids and iPhones)
Familiar with quick PC build-out processes
Comfortable presenting to internal employees - Banking/Financial industry background
Experience with executive leadership null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.