Job Information
Insight Global Technical Customer Support Specialist in Woodland Park, Colorado
Job Description
Job Description *
An employer based out of Colorado is looking to bring on a Technical Customer Support Specialist on their team as 6 month contract to hire onsite in Woodland Park, CO. This is a growing broadband company that provides fiber internet to home and small businesses. This individual will be responsible all incoming tasks such as technical support and dispatch requests, resource coordination and interdepartmental communication. As a Technical Customer Support Specialist, your primary function is to respond to customer requests and systems alerts. You will provide day-to-day support to ensure incidents and customer requests are managed in accordance with quality standards and the goals of the company are achieved. Ability to provide support to end users with TV issues, LTE internet and wireless issues.
Rate: $20.00/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Required Skills and Experience *
2+ years in a technical support role in IT
High Diploma or GED
Telecom background null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.